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SUPPORT HUB

How can we help?

Search our help pages or jump straight to a topic below.

WHERE'S MY ORDER?

Track your order.

Pop in your order number and email to see your shipment status.

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Having trouble? Email us at shop@reformefitness.com and we'll help within 24 hours.

HELP YOURSELF

Find it fast.

  • FAQ

    Quick answers to the questions we get most.

  • Help Center

    Browse every help article, from assembly to warranty claims.

  • Shipping

    Shipping is free in the US. Your exact delivery date shows at checkout before you pay.

  • Returns & 60-Day Guarantee

    You have 60 days after receiving your item to request a return.

  • Track My Order

    See your shipment status with your order number and email.

  • Will It Fit?

    Punch in your space and see the real numbers for yourself.

  • 365-Day Warranty

    365-day manufacturer warranty with expert support.

  • Contact Us

    Real humans, fast replies.

QUICK ANSWERS

Quick answers.

Which machine should I start with?

Climber+ is our best seller and where most women start. Core-focused? Core+. Every machine works in 15 minutes a day at home.

What if it's not for me?

You get a full 60 days to try it at home. Don't love it? Send it back, simple as that.

Do I need any experience?

None. REFORME was built for real women, not gym rats. Most of our 30,000+ customers started as complete beginners.

How fast is shipping?

Shipping is free in the US. Your exact delivery date shows at checkout before you pay.

Questions before you order?

Email shop@reformefitness.com. Real humans, fast replies.

Didn't find it? We answer fast. shop@reformefitness.com

TALK TO US

Need help? Just ask.

Questions, returns, or just need a real human? We're on it.

We reply within 24 hours, usually sooner.

Mon–Fri, 9am–5pm EST

Messages after hours get a next-day reply.

  • 365-Day Warranty
  • 60-Day Returns
  • Expert Support