What Can Be Returned:
Original Packaging
Used or unused — just make sure it’s in the original box.
Full sets or individual items
Returning a bundle or just one thing? Either works.
Return Shipping:
Unopened or Defective?
Return shipping's on us.
Used Items?
Still eligible — a $30–$45 label fee (based on location) comes out of your refund.
What Returns Must Include:
Within 60 Days
Returns must be requested within 60 days of delivery.
Original Packaging
We can’t take it back without the box — even if it’s used.
Ship Within 3 Days
Use our prepaid label within 3 days of getting it.
Return or Reach Out
FAQs
What’s your return policy?
We offer a 60-day return window from the date of delivery. Items must be in their original packaging.
Used items can still be returned, but a return shipping fee will be deducted from your refund.
Can I return a used item?
Yep — as long as it’s within 60 days and in original packaging.
If the item’s used, we’ll provide a return label and deduct $30–$45 from your refund depending on your location.
Is return shipping free?
It is if the item is unopened or defective. In those cases, we cover return shipping completely.
If it’s been used, you’ll cover the cost — we’ll still generate a prepaid label for you to make it easy.
How long do I have to ship it back?
Return labels expire after 3 days, so please drop it off quickly to avoid delays or label reactivation fees.
How do I start a return?
Click this
Start Return Request →
Or contact us at help@reformefitness.com to initiate a return. If your return qualifies, we’ll send over a prepaid label.
